Communication Skills in Health and Social Care

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Book Description

Communication is an essential part of everyday life. Whether you realise it or not, you, and everyone around you, are continually sending out messages to other people. From the way you chose to dress, to the gestures you make; from the style and choice of language you use, to the company you keep, you are all the time giving out messages for others to interpret. Sometimes you are heard clearly. Sometimes you are misunderstood. But when communicating with vulnerable people in a health and social care setting being misunderstood really isn’t an option.

Presented in a unique and easy-to-use dictionary format, this practical guide will help your students understand and apply the principles of effective communication. From the ‘how to’, through to practicalities, challenges and honing existing skills, this book will ensure they have the confidence and knowledge to communicate skillfully and successfully in many different contexts and settings.

This book is essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role.

Book reviewed by Temmerhorton

Communication Skills in Health and Social Care
3.8 ACVEN Review By
Users Average 0 (0 votes)
Is this book interesting?2
How does compare to other books in the genre?4.5
Is it easy and enjoyable to read?5
This book has a great layout. It is designed to be simple to navigate.The way that it is set up to be like a dictionary in format makes it great to use in a hurry. You can easily open the book right up to where you need to be.
There is a newer version of this book. Some of the material is outdated and incomplete. As a textbook, it will get you by for the class you need it for. It does not, however, cover everything that you need to know to be successful in communication.
It is surprising how easy it is to navigate and find exactly what you need. It makes fast work of looking up terms that are needed for paperwork. I can see how a student would benefit from having a very well set up and understandable textbook. It clearly teaches communication skills in why that they make sense. You know exactly what needs to be said in each situation. It does teach you the protocol in discussing things through a social setting, whether online or in person. Not only is it wonderful for a student to learn, but it is also a really handy guide for professionals to have for a refresher from time to time. It is personable and easy to relate to. You will find it easy to use the span of your day and in many situations, not just in professional ones. This version may be a little outdated, but the information that is contained within does not all go out of date. It is a great book to read even if you have completed school, because all of us need the information, whether we want it or not. Sometimes dealing with people is not easy, it is nice to have a refresher on how to handle people.


  • 1 - Not recommended for reading.
  • 2 - Somewhat engaging, book is just OK.
  • 3 - Pretty engaging, good book.
  • 4 - Engaging, very good book.
  • 5 - Really engaging, excellent book.

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Book Details

Title: Communication Skills in Health and Social Care


Length: 248 Pages

Edition: Third Edition

Language: English

Publication Date: 2015-04-14

ISBN-10: 1473912768

ISBN-13: 9781473912762

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